Welcome to Cathedral Medical Centre
Notice To Patients 15th May 2023
We are excited to announce that with immediate effect we will be starting to use our group name 'Mereside Medical'.
Please help us to help you - the easiest and fastest way to ask for help from a GP is with askmyGP.
It's available for you to log your care request(s) 7am to 7pm Monday to Friday; outside of these times please call 111 or 999 as appropriate
We respond within working hours, 8am to 6pm Monday to Friday, and we aim to respond as soon as possible
In times of extreme demand we may exceed capacity and need to close askmyGP to new requests. We will continue to work through all existing requests, and will re-open askmyGP the following day. If during this time you have an urgent request that must be dealt with on the day you can still log your request by calling 01353 669923. For all non-urgent requests, please try again the following day.
All our registered patients are welcome, and as a parent or carer you can use askmyGP on behalf of a patient
You can choose a particular named GP if you wish (so long as they are working that day)
You may prefer a telephone or email response
You can login now, without any paperwork
Hospital Appointment and Referral Information
The COVID-19 pandemic has added to the strain on all NHS services. As a result of this, waiting list times for outpatient and specialist appointments and procedures have increased for everybody.
As we do not directly manage the wait times for the hospitals we ask that you please look at My Planned Care, for the current wait times within your region.
https://www.myplannedcare.nhs.uk
We appreciate that these long waits can cause worry and uncertainty about when you will eventually receive an appointment. The practice has no direct access to the hospital appointment lists.
My Planned Care gives you advice and support while you wait and helps you to prepare for your hospital consultation, treatment, or surgery. This includes giving you information about waiting times at your hospital and other supporting and local services while you wait.
This site is updated weekly and can be viewed by anyone, which means you, your family or carer as well as your NHS team can all see the latest information.
Your hospital team will be in touch with you as soon as they can. If you are looking for an update, please check this website before contacting your hospital.
Many Thanks
Only call the practice if your condition has genuinely deteriorated, when you will be reviewed by one of the clinical team and appropriate action can be taken in regard to your care.
Minor illnesses
As qualified healthcare professionals, Pharmacists can offer clinical advice and over-the-counter medicines for a range of minor illnesses, such as coughs, colds, sore throats, tummy trouble and aches and pains.
If symptoms suggest it's something more serious, pharmacists have the right training to make sure you get the help you need. For example they will tell you if you need to see a GP, nurse or other healthcare professional.
All pharmacists train for 5 years in the use of medicines. They are also trained in managing minor illnesses and providing health and wellbeing advice.
Many pharmacies are open until late and at weekends. You do not need an appointment.
Most pharmacies have a private consultation room where you can discuss issues with pharmacy staff without being overheard.
https://www.nhs.uk
If you are unwell the NHS website is a fantastic resource.
It has details of what to expect, how to treat at home and when to seek medical advice. Make sure you bookmark it to your browser.
NHS Data Collection
Your health records contain a type of data called confidential patient information. This data can be used to help with research and planning.
You can choose to stop your confidential patient information being used for research and planning. You can also make a choice for someone else like your children under the age of 13.
If you wish to choose to opt-out or check what your current choice is then please go to this page HERE
Serving You
Our dedicated team are here to treat those minor ailments that occur as well as providing specialist management of long-term conditions and clinics covering a wide range of healthcare issues. The technology also means you can now do a lot of things from the comfort of your home such as order a repeat prescription or cancel an appointment.
Partners in Care
Once registered, patients and healthcare professionals work together to ensure the most appropriate care is provided. This partnership philosophy extends even further and our active patient group exists to make sure that patient needs and the practice offering are always heading in the same direction.
Access & Parking
At the Cathedral Medical Centre reserved car parking spaces for the disabled are marked near the front door. Wheelchair access to the building is via the front entrance. A disabled patients' WC is also provided.
Parking is available for patients.
(Site updated 26/05/2023)